CUSTOMER UPDATE  – 07. 07. 20

Dear Valued Customers Welcome Back

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Thank you for all your support and especially to those of you that came to see us this weekend. We have had to make some changes to our usual trading practices to comply with Government guidelines so bare with us as we adjust.
We especially would like to thank those of you that were kind, polite and understanding and happy to help our team whilst we served you, we look forward to welcoming you back.

Take Away 

Great news as from this Friday the 10th of July we will be offering a takeaway service, this will run along side our restaurant  serving hours please order in advance at least half an hour before collection.

Further Information 

Our food offering has been reduced initially but we hope to be back to our full offering as soon as possible.
All functions and garden hire BBQ’S are unfortunately also suspended until we receive further guidance on social distancing.

Opening Hours
  • MONDAY           CLOSED
  • TUESDAY            12 – 6pm
  • WEDNESDAY    12 – 11pm
  • THURSDAY        12 – 11pm
  • FRIDAY               12 – 11pm
  • SATURDAY        12 – 11pm
  • SUNDAY             12 – 9pm
Serving Food
  • MONDAY           CLOSED
  • TUESDAY            12 – 3pm
  • WEDNESDAY     12 – 3pm   6 – 9pm
  • THURSDAY         12 – 3pm   6 – 9pm
  • FRIDAY                12 – 3pm   6 – 9pm
  • SATURDAY         12 – 3pm   6 – 9pm
  • SUNDAY              12 – 6pm

 

Dear valued Guest,

We hope you and your families have stayed safe and well during lock down.

The whole team at The William B is delighted to now be able to welcome you back, and please accept our heartfelt thanks to everyone who has supported us during closure.

The restaurant had a fresh lick of paint for a lighter, brighter feel and you will notice a few other changes too.  As you would expect, we have carried out a deep clean and our tables have been arranged to enable social distancing.  Enhanced cleaning protocols have been introduced, as well as staff temperature checks and PPE where appropriate.  Service will necessarily be a bit different to keep everyone safe, but above all the warm William B welcome remains!

For all those of you who have deposits held over for the restaurant, an event,  or a voucher of any description, we are extending these until 4th July 2021.  Please feel free to visit and enjoy a meal, collect a takeaway using your deposit at any time during the coming 12 months.  We are sorry but we cannot issue refunds for any pre-payments at this moment in time whilst our efforts are focused on restarting the business with a reduced team in this new climate and ask for your understanding whilst we work to rebuild.

For now, we are excited to be reopening the doors and hope to see you soon.

We’ve missed you!

With our kindest regards

The William B

 


 

CUSTOMER UPDATE  – 23. 03. 20

Dear valued Guest

Whilst the COVID-19 situation continues to develop at home and round the world, we wanted to take the time to reassure you that the safety and well-being of our guests, team members and wider communities surrounding our restaurant is our number one priority.

Our, restaurant will remain closed and will do so until the Government indicate it is the right time to re-open to the public.
At the moment we cannot say with any degree of certainty as to when this will be.

We appreciate this is a difficult time for everyone, but please rest assured we will do all we can to look after guests and our team alike.

If you have a reservation with us for which a voucher has been purchased or a deposit has been paid, and it has not been possible to visit during closure, we will extend the validity period if required.

Please note our phone lines are closed and we would ask that you email us your details so that we are able to deal with this upon our return:

Deposit for restaurant/event:       name, reservation date & time

Function hire charge:                                      name and booking date

Gift voucher online/direct:                           name, voucher code and expiry date

Groupon voucher:                                           name, security code and expiry date

 

We would like to take this opportunity to thank you for your continued support and loyalty up until now, and we look forward to welcoming you back when the time is right

In the meantime, please continue to follow the advice and keep safe.

With best wishes

The William B Team

Please use the link below to contact us.

info@thewilliamb.co.uk

 

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